Shipping policy

Order Processing

  • Orders are typically processed within 1 business day after payment confirmation.

  • Processing times may vary during peak seasons or promotional periods.

Shipping Options

  • We offer multiple shipping options based on your delivery preferences.

  • Shipping costs are calculated at checkout based on your selected method and destination.

Free Shipping

  • Enjoy free economy shipping on all orders over $30.

  • This offer is automatically applied at checkout for qualifying orders.

Delivery Timing

  • Estimated delivery times are provided by the shipping carrier and are not guaranteed.
  • Delivery times may vary based on location, carrier delays, weather, and seasonal demand.

Shipping Address

  • Please double-check that your shipping address is accurate and complete at checkout.

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned due to an address issue, additional shipping fees may apply to resend the package.

Order Changes & Cancellations

  • We begin processing orders quickly, so changes or cancellations may not be possible once an order has been placed.

Shipping Confirmation

  • Once your order ships, you’ll receive a confirmation email with tracking information.

  • Please allow 24–48 hours for tracking updates to appear.

Lost, Stolen, or Damaged Packages

  • Once your order has been handed off to the shipping carrier, responsibility for delivery lies with the carrier.

Undeliverable or Refused Packages

  • If a package is returned to us as undeliverable or refused, reshipping fees may apply or a refund may be issued less the original shipping cost.

International Shipping

  • We currently ship within the United States only.

Shipping Delays

  • While we do everything we can to get your order to you on time, delays can happen that are outside of our control. We appreciate your patience if that happens.

If you have any questions, feel free to reach out at hello@theklipster.com, we’re happy to help